privacy policy

Personal data we process
Cup of Cookies processes personal data about you because you use our services and/or because you provide this data to us yourself.

Below is an overview of the personal data we process:
– First and last name
– Address details
– Phone number
– Email address
– Other personal data that you actively provide, for example, by creating a profile on this website, in correspondence, and by phone

– Other personal data that you actively provide, for example, by subscribing to the newsletter.
– Data about your activities on our website
– IP address
– Internet browser and device type

Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us via info@cupofcookies.nl, and we will delete this information.

Why we need data
Cup of Cookies processes your personal data for the following purposes:
– Handling your payment
– Informing you about changes to our services and products
– Offering you the option to create an account
– Delivering goods and services to you
– Cup of Cookies analyzes your behavior on the website to improve our website and tailor our range of products and services to your preferences.

How long we store data

Cup of Cookies will not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. Our retention period(s) are: 7 years

Sharing with others
Cup of Cookies only provides data to third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Mapping website visits
Cup of Cookies uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Cup of Cookies uses cookies with a purely technical functionality. These ensure that the website works properly, can, for example, remember your preferred settings, and help us make the website function well. We can also use them to optimize our website. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements.

During your first visit to our website, we have already informed you about these cookies and asked for your permission to place them.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings.

For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Viewing, modifying, or deleting data
You have the right to view, correct, or delete your personal data. You can do this yourself via the personal settings of your account. If you cannot do it via these settings or if you have other questions/comments about data processing, please send a detailed request to info@cupofcookies.nl. To ensure that the request for access has been made by you, we ask you to send a copy of your identity document with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and citizen service number (BSN). This is to protect your privacy. Cup of Cookies will respond to your request as quickly as possible, but in any case within four weeks.

You can also reach us via: info@cupofcookies.nl

Security
Cup of Cookies takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or if there are indications of misuse, please contact our customer service or via info@cupofcookies.nl. Cup of Cookies has taken the following measures to secure your personal data:
– Security software, such as a virus scanner and firewall.
– TLS (formerly SSL) We send your data via a secure internet connection. You can see this by the 'https' in the address bar and the padlock in the address bar.